FAQ

If you have a question that has not been answered, please use the contact form!

General

If so, please use our contact page and then I can add the Q & A here!

Payment & Orders

We accept PayPal as well as credit cards via Stripe.

You should receive a download email as soon as your payment clears.

products & services

-Use the highest quality paper you can, I prefer using matte photo paper (not just copy paper or cardstock) which comes in different weights similar to copy paper and cardstock)
-don’t use knock-off inks, I have had really bad experiences with those and I only buy canon brand ink
-set your printer to the correct settings for the paper you are using and at the highest quality

I think it would still work if you use the matte photo paper.  If not, you can always get items printed for your locally (office supply stores).

Shipping & Returns

Most products are ready and will ship with 1 – 3 business days (excludes holidays and weekends).

Some products (noted) will be custom made after you order and these could take up to 15 business days to ship!

Digital products are sent via email once your payment has cleared.

At this time, we do not offer refunds and do not accept returns or exchanges.

If there was a problem with your order, please contact me immediately so I can try to resolve it!

terms of use

-unlimited personal use
-unlimited small commercial use but the items must be handmade by you

-digital products for sale
-branding such as logo designs, banners, web design etc
-mass production
-sites such as zazzle, cafe press etc.

Have more questions? I'd be happy to help!

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