Flat Rate Shipping
$3.00 ($0.00 - $24.99)
$5.00 ($25.00 - $49.99)
$7.00 ($50.00 - $74.99)
$9.00 ($75.00 - $98.99)
SHIPPING & RETURNS
MOST orders are shipped within 1
business day! However, during sales and/or larger than normal order
volumes, orders may take up to 5 business days to ship!
(processing times for custom orders vary)
(processing times do not include weekends or US Holidays)
Orders are shipped via USPS with either 1st Class or Priority Mail.
FILE DELIVERY OF DIGITAL ITEMS:
Your files will be available to download once payment is confirmed.
Emerald Winterwood does not accept returns, exchanges or cancellations. Please reach out ASAP if there was an issue with your order.
Emerald Winterwood is not responsible for packages that are lost/missing or damaged during transit. Please file a claim with USPS here: https://www.usps.com/help/claims.htm
CUSTOMS & IMPORT TAXES:
Buyers are responsible for any customs and import taxes that may apply. Emerald Winterwood is not responsible for delays due to customs.